Saving Landlords Hundreds of Pounds A Year

British Estates are a modern letting agency offering bespoke property management services for Landlords from all over the UK. We have the latest technology that allows us to provide property management and letting services on the highest possible level. We have an experienced team that we trust. We are working hard every day to improve our services constantly plus we have a significant number of new landlords every week. Check out our reviews on Trustpilot to find out how we do.

Letting agency and Property management at its best

British Estate’s mission is to make renting better for everyone. British Estates was out of a frustration with traditional lettings agents, so we’re re-inventing renting.

Why pay letting agent fees of 8-20% of your monthly rental value for property management? All of our plans are competitively priced, with fixed monthly prices with no surprises.

One of our core values is to never settle, we’re constantly innovating to give you the best technology to make life easier.

Letting Agency - property management and landlord packages

What are the benefits to the landlords?

We offer a range of services all designed with landlords in mind. Whether you’re a D.I.Y landlord or want to be completely hands off, we’ve got a plan to suit you.

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British Estates Gold Package

British Estates Gold Package provides you with the technology to self-manage your properties. Advertise across leading websites, manage viewings, repairs and collect rent, all from the property dashboard.

From £40 per month and no set up fee.

Letting Agency - property management and landlord packages

British Estates Platinum Package

Great for busy landlords

From finding tenants to managing repairs and collecting the rent, we’ll look after the full rental lifecycle. If you’re a busy landlord or have a portfolio of properties to manage, you can leave it all to us.

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We find tenants

With our Fully Managed plan, we’ll find you the perfect tenants. Our dedicated concierge team will fully manage the process including arranging viewings and carrying out reference checks.

Meet The British Estates
Landlord Property Management Team

Donald Smith - British Estates Landlord property management packages CEO

Donald Smith

CEO

My mission and obsession is customer care and customer experience. My only job is inventing and innovating new ways to improve customer experience by ensuring my customers are receiving very low rates, we are meeting all their project needs and we are taking away from them all the admin stress and trust in our delivery A to Z. Most importantly, how do we avoid mistakes from happening and when they do happen, we deal with the problem fast and in the customer’s favour unconditionally. If you are one of our customers and reading this, please do not hesitate to contact me directly should you have any comments on our services on, ceo@british-builders.com. My customers can expect devoting help from myself personally until they are satisfied.

OLa Alonge - British Estates Landlord property management packages manager

Ola

HR Manager

Ola is actually a very friendly and helpful gentleman.
His job is to evaluate and verify the information being processed across all departments. Analysing system data and recent records, Ola ensures that all staff in the company 
are complying with company standard procedures to ensure we deliver great customer service and deliver maintenance and construction projects on time. 
For example, he ensures our staff are updating our customers on job processes and ensures all customers incoming emails are responded to and ensures projects are completed by deadline and more.

Tunde - British Estates Landlord property management packages finance manager

Tunde

Finance Manager

Tunde is a qualified experienced accountant who makes sure all client’s invoices are accurate and all records updated fast. He is extremely helpful and patient and will go the extra mile to resolve any financial problem.

Buddy Jackson - British Estates Landlord property management packages manager

Buddy

Business Development Manager

7+ years experience in sales.

3+ years in finance and accounting

Rebecca - British Estates Landlord property management packages manager

Rebecca

Property Manager

19+ years of experience in managing maintenance jobs & projects

3+ years of experience in customer service

 

Tim - British Estates Landlord property management packages manager

Tim

Property Manager North

3 years contractor dispatch and management experience 
1 year customer service experience
Extremely helpful and passionate about their job
 
Jess Lingard - British Estates Landlord property management packages manager

Jess

Property manager East

6+ years experience in customer services an customer relation.

2+ years in sales

Alex - British Estates Landlord property management packages manager

Alex

Property manager South

12+ years experience in customer care.

4+  years experience in property management.

 

Katie Waldock - British Estates Landlord property management packages manager

Katie

Property Manager West

3 years contractor dispatch and management experience.
1 year customer service experience.
Extremely helpful and passionate about their job.
Connor Murphy - British Estates Landlord property management packages manager

Connor

Property Manager Wales

3+ years experience in dispatching engineers.

1+ year in projects management.

 

Azim - British Estates Landlord property management packages manager

Ozma

Property Manager Scotland

Well experienced, extremely bright and organised person

 

Kirsty Marshall - British Estates Landlord property management packages manager

Kirsty

Property Manager Ireland

Kirsty is passionate about keeping his customers happy and has a huge track record of going over and beyond to help solve his customer’s inquiries.

Adam Magennis - British Estates Landlord property management packages manager

Adam

Maintenance Coordinator

Adam is known by his customers to be extremely polite and helpful. Adam never lets his customers down, he follows up on their inquiries and reverts back to them quickly. Adam also has a great relationship and communication with his contractors and always obtains information from his contractors on the spot to feedback to his customers very fast. 

James - British Estates Landlord property management packages manager

James

Customer Relation Manager

James is a family man with a great sense of humour according to his customers. James’ passion is to keep his customers happy at any cost. James has proven on multiple times that he goes over and beyond to solve his customer’s problems and all the way to help them with inquiries.

George - British Estates Landlord property management packages manager

George

Customer Relation Manager

If you are a customer reading this and love a discount, just ask George to be your account manager :), This guy knows great customer service combined with a discount is the key to keep customers happy with our services.
George has over 5 years of customer relation experience.

Luke - British Estates Landlord property management packages manager

Luke

Maintenance Coordinator

3 years worth of experience, he takes care of maintenance work orders and ensures that the tenants are always updated about their jobs and ensures that contractors do a quality job.

Daniel Pope - British Estates Landlord property management packages manager

Daniel

Viewings Manager

4 years experience in meeting with new tenants and showing them around the properties; making the best decisions for the landlords ensuring the best quality tenants.

Business Development Manager

Robert

Business Development Manager

Robert is a highly skilled professional with a proven track record in identifying and capitalizing on new business opportunities. With his strategic mindset and keen market insight, Robert plays a pivotal role in expanding our reach and maximizing our revenue potential.

Web-Developer

Olena

Web-developer

Olena is a highly skilled and experienced web developer who is dedicated to crafting innovative and user-friendly websites. With her expertise in development, Olena ensures that our websites are not only visually appealing but also technically robust.

Our PROPERTY MANAGERS receive weekly training on:

-Keeping our landlords updated

-Reducing our landlord admin’s time at managing their properties so that they can spend all their time growing their business whilst we handle all admin work.

-Supporting landlords with their enquiries and concerns to give them fast effective solutions, We don’t want our landlords to be unsatisfied with us no matter what.

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Negotiating Tenancy Renewals

The best time to contact your tenants is 12-16 weeks before the end of their lease. The objective is to allow yourself plenty of time to renegotiate lease terms with your tenants while also knowing in advance if you need to prepare to remarket your property.

Rent Collection & monthly Direct Debit

Rent collection service – involves collecting and chasing rent from tenants. As rent collection can be stressful and time-consuming, especially if you have a tenant who consistently makes late payments, using a rent collection service can save landlords time and money. We aim to pay all collected rents on the same day of receipt (as per bank clearance rules, weekends and bank holidays are paid on the next working day)

24/7 Live Chat Support

With 24 hour customer support You can receive help and find answers to questions 24/7 and in real-time.

Dedicated Property Manager

We will assign you a dedicated property manager, who will be in charge of assigning property in order to generate and maintain high-quality services.

Legal & Eviction advice

You must follow strict procedures if you want your tenants to leave your property.

Evicting tenants is something that landlords never want to do. Sometimes, as landlords, we may not have any choice but to evict a tenant, for example, if they’re not paying the rent.

On other occasions, our circumstances may have changed, and we may need to ask tenants to leave to make it easier to sell one of our buy-to-let portfolio properties, or even because we need to move into it ourselves.

No matter what your reasons as a landlord for wanting to evict tenants, there are clear processes that you must follow to ensure that the action you are taking is correct and enforceable.

Property Legal disputes advice

Property disputes can be extremely unpleasant and stressful. At British Estates, we understand how difficult it is to be involved in a disagreement relating to your home and we will do all we can to advise you about the issue as quickly as possible.

Health & Safety Advice

To ensure that tenants have a safe, pleasant place to live, the law requires private landlords to fulfil numerous responsibilities.

These mainly relate to the upkeep and safety of the building, but also include duties that ensure fairness and privacy for the tenant.

We guide you through all the legal responsibilities of private landlords, to make it clear what the landlord must do and what the tenant can reasonably request.

It also therefore clarifies what the tenant is responsible for, as both have to do their part in maintaining the property.

Complimentary re-advertising

Complimentary re-advertise your property if a tenant leaves the property before the tenancy agreement expires.

Repairs & Maintenance Management

Repairs Management – When you sign up with us, one of the things we’ll discuss is how you want to manage the ongoing maintenance of your property or properties.

Together, we must ensure your property meets and is maintained to the standards required by law and by our Local Authority clients.

We also know from experience, that well maintained homes cost less in the long term, so it’s important for protecting your investment.

To keep things simple, we can carry out all repairs on your behalf. We have a team of in-house multi-skilled operatives, as well as specialist gas and electrical engineers who are trained and qualified to keep your homes safe, well-maintained and compliant with legislative standards.

Or, if you prefer, you can take responsibility for carrying out repairs yourself. In this case, it is our responsibility to inform you about repairs that need doing and to ensure they are carried out.

Digital tenancy agreement

Once a draft is approved, a professional tenancy agreement is sent to all parties to be signed and stored securely online. No printing is required.

Holding deposit service

Landlord must protect tenant deposit under the Tenancy Deposit Scheme. This scheme makes sure tenant will get their deposit back when moving out if they looked after the property and paid their rent.

Tenant fully referenced

Tenant referencing is a way of finding out and confirming information about a prospective tenant.

This includes income validation, and references from previous landlords as standard.

It confirms that this information (such as how much tenants earn) is correct, and it helps to decide whether the tenant the right fit for your chosen property.

This helps you to make an informed decision on whether to rent your property to that individual.

Referencing can help build trust that a tenant will pay their rent on time, treat the property with respect and not be a nuisance to neighbours or others.

Advert on Rightmove, Zoopla & OnTheMarket

The biggest benefit of advertising rental properties on Rightmove, Zoopla or OnTheMarket is undoubtedly the number of people who use these platforms.

Those platforms are similar in design and function, with only a few small quirks between them, but the latest figures show just how popular they are.

People using Rightmove , Zoopla or OnTheMarket are possibly the single largest audience of interested people you can access online as a landlord, so it’s no surprise that these platforms are incredibly popular.

The whole property advertising process is usually faster when using Rightmove, Zoopla or OnTheMarket.

As the portals have so many visitors, there are a lot more people from your area looking for properties and as a result, properties don’t take as long to fill.

Rent Guarantee

What is Rent Guarantee Insurance for landlords?

For landlords, it’s no surprise that rent arrears and tenant debt can be concerning. Rent Guarantee Insurance (also known as Tenant Default Insurance or Rent Protection) makes sure that the landlord is covered in the event of rent going unpaid and also that any subsequent action needed is taken care of.

This includes any legal costs that may be incurred by the landlord. Having a policy like this is in line with the latest eviction laws, which state what landlords need to be aware of in terms of tenancy notice. For example, if a landlord is planning to evict a tenant, the tenant can stall the hearing if they can prove they can start making their payments.

This process can sometimes take a long time, which can result in the landlord losing income.

Property Repairs Cover

Landlord Home Emergency Cover provides protection for costs incurred for any contractor carrying out emergency repairs to your rented property.

This cover for rental properties is included in our Complete Platinum Plan and is also available as an add-on to the Silver or Gold Plans.

Give yourself total peace of mind – with up to £500 of cover for every incident.

Whether it’s a burst pipe, broken boiler, busted lock or even all three – you’ll have a network of trade professionals ready to help.

You or your tenant can call the emergency helpline any time of day, every day of the year – including Christmas Day.

24/7 emergency helpline for landlords and tenants No excess payment required

Calls answered with courtesy in a UK-based call centre

Full UK coverage with thousands of tradespeople