British Estates has grown a reputation over the years for offering the very best in block management services. We deliver excellent block management services and knowledge throughout London, Greater London and the surrounding areas.
Our customers are always fully satisfied with the service they receive from our dedicated block management team.
Block management is a very expert based area and to be able to provide the service that landlords and proprietors deserve, a great deal of know-how and experience is required. Therefore, we have a specially trained block management team who are experts in the field. The high levels of service and professionalism you will receive from British Estates is unparalleled, as our experts recognise the challenges you will be facing and they know how to overcome them.
We will offer the same great service to you no matter the size of your block or development; For large and small blocks our services are fully transparent and we have built a reputation of being one of the most trusted names in the industry.
Get in touch with our dedicated block management team today by emailing info@british-estates.uk, by telephone on 0330 912 7445 or by filling out an online form and submitting it to our team who will contact you soon after.
Block management involves us at British Estates looking after every aspect of a block of flats, apartments or properties from A – Z. Block management means taking care of the service charge collections, insurance policies, property maintenance and repairs; both proactively and reactively, service charge arrears, cleaning services and much more.
Rather than having to do all of the work yourself, using a credible company such as British Estates means you will have time to focus on what you need to, rather than having to contend with the finer details involved with managing the freehold of your development. With block management from British Estates, you can be sure that you will receive the full package, with our team having decades of experience in maintaining the very highest standards.
Our block managers take to heart the interests of not only the landlord and owner of the block, but the interests of the leaseholders living there, allowing all parties involved to relax. We will collect the ground-rent and service charges from all of the leaseholders and will chase up those that are late to pay, saving you the time, effort and money of having to do so yourself.
We also have a dedicated team of solicitors on hand, should any leaseholders not pay their ground-rent or service charges.
When we say that we take care of everything we mean just that. Whether your block has many flats or perhaps just a few, we will ensure that the property and its communal areas are spotless, we will ensure that the gardens are kept clean and tidy and we will make sure that any neighbour disputes are resolved to all parties’ satisfaction, saving you the headache of endless phone calls from leaseholders.
Our block management team always keep track of all the monetary matters. They will keep accurate, up to date records on who has paid and how much, who owes what and how much money is left over after all the service charges have been paid. We will even provide you with regular reports on the property and its current state.
Why you should choose us for your block management?
If your Managing Agent does not:
let all owners & tenants know when they will be visiting site,
update you on serious arrears action at each stage by email,
put site reports, minutes and an audit trail of actions taken online,
show you invoices, bank balances, arrears lists and court action online,
have recommended solicitors to make light work of breaches and arrears,
deliver you a clean balance sheet and get the accounts done on time,
provide a reserves plan as part of the fee…..
…then perhaps you should review the service you are getting
If you do not know whether:
your service charge accounts are compliant
your balance sheet is clean,
your electricity is best price,
you have an audit trail of implementation from your fire risk assessment,
…then perhaps changing Agent is a priority you need to address
If you are not protected by:
a money back guarantee,
£1m professional indemnity insurance,
calls logged, messages & emails tracked to ensure you proactive service
…then perhaps you could be safer
The best time to contact your tenants is 12-16 weeks before the end of their lease. The objective is to allow yourself plenty of time to renegotiate lease terms with your tenants while also knowing in advance if you need to prepare to remarket your property.
Rent collection service – involves collecting and chasing rent from tenants. As rent collection can be stressful and time-consuming, especially if you have a tenant who consistently makes late payments, using a rent collection service can save landlords time and money. We aim to pay all collected rents on the same day of receipt (as per bank clearance rules, weekends and bank holidays are paid on the next working day)
With 24 hour customer support You can receive help and find answers to questions 24/7 and in real-time.
We will assign you a dedicated property manager, who will be in charge of assigning property in order to generate and maintain high-quality services.
You must follow strict procedures if you want your tenants to leave your property.
Evicting tenants is something that landlords never want to do. Sometimes, as landlords, we may not have any choice but to evict a tenant, for example, if they’re not paying the rent.
On other occasions, our circumstances may have changed, and we may need to ask tenants to leave to make it easier to sell one of our buy-to-let portfolio properties, or even because we need to move into it ourselves.
No matter what your reasons as a landlord for wanting to evict tenants, there are clear processes that you must follow to ensure that the action you are taking is correct and enforceable.
Property disputes can be extremely unpleasant and stressful. At British Estates, we understand how difficult it is to be involved in a disagreement relating to your home and we will do all we can to advise you about the issue as quickly as possible.
To ensure that tenants have a safe, pleasant place to live, the law requires private landlords to fulfil numerous responsibilities.
These mainly relate to the upkeep and safety of the building, but also include duties that ensure fairness and privacy for the tenant.
We guide you through all the legal responsibilities of private landlords, to make it clear what the landlord must do and what the tenant can reasonably request.
It also therefore clarifies what the tenant is responsible for, as both have to do their part in maintaining the property.
Complimentary re-advertise your property if a tenant leaves the property before the tenancy agreement expires.
Repairs Management – When you sign up with us, one of the things we’ll discuss is how you want to manage the ongoing maintenance of your property or properties.
Together, we must ensure your property meets and is maintained to the standards required by law and by our Local Authority clients.
We also know from experience, that well maintained homes cost less in the long term, so it’s important for protecting your investment.
To keep things simple, we can carry out all repairs on your behalf. We have a team of in-house multi-skilled operatives, as well as specialist gas and electrical engineers who are trained and qualified to keep your homes safe, well-maintained and compliant with legislative standards.
Or, if you prefer, you can take responsibility for carrying out repairs yourself. In this case, it is our responsibility to inform you about repairs that need doing and to ensure they are carried out.
Once a draft is approved, a professional tenancy agreement is sent to all parties to be signed and stored securely online. No printing is required.
Landlord must protect tenant deposit under the Tenancy Deposit Scheme. This scheme makes sure tenant will get their deposit back when moving out if they looked after the property and paid their rent.
Tenant referencing is a way of finding out and confirming information about a prospective tenant.
This includes income validation, and references from previous landlords as standard.
It confirms that this information (such as how much tenants earn) is correct, and it helps to decide whether the tenant the right fit for your chosen property.
This helps you to make an informed decision on whether to rent your property to that individual.
Referencing can help build trust that a tenant will pay their rent on time, treat the property with respect and not be a nuisance to neighbours or others.
The biggest benefit of advertising rental properties on Rightmove, Zoopla or OnTheMarket is undoubtedly the number of people who use these platforms.
Those platforms are similar in design and function, with only a few small quirks between them, but the latest figures show just how popular they are.
People using Rightmove , Zoopla or OnTheMarket are possibly the single largest audience of interested people you can access online as a landlord, so it’s no surprise that these platforms are incredibly popular.
The whole property advertising process is usually faster when using Rightmove, Zoopla or OnTheMarket.
As the portals have so many visitors, there are a lot more people from your area looking for properties and as a result, properties don’t take as long to fill.
What is Rent Guarantee Insurance for landlords?
For landlords, it’s no surprise that rent arrears and tenant debt can be concerning. Rent Guarantee Insurance (also known as Tenant Default Insurance or Rent Protection) makes sure that the landlord is covered in the event of rent going unpaid and also that any subsequent action needed is taken care of.
This includes any legal costs that may be incurred by the landlord. Having a policy like this is in line with the latest eviction laws, which state what landlords need to be aware of in terms of tenancy notice. For example, if a landlord is planning to evict a tenant, the tenant can stall the hearing if they can prove they can start making their payments.
This process can sometimes take a long time, which can result in the landlord losing income.
Landlord Home Emergency Cover provides protection for costs incurred for any contractor carrying out emergency repairs to your rented property.
This cover for rental properties is included in our Complete Platinum Plan and is also available as an add-on to the Silver or Gold Plans.
Give yourself total peace of mind – with up to £500 of cover for every incident.
Whether it’s a burst pipe, broken boiler, busted lock or even all three – you’ll have a network of trade professionals ready to help.
You or your tenant can call the emergency helpline any time of day, every day of the year – including Christmas Day.
24/7 emergency helpline for landlords and tenants No excess payment required
Calls answered with courtesy in a UK-based call centre
Full UK coverage with thousands of tradespeople
